Orchid

For our customers using CardConnect for credit card processing, CardConnect is currently experiencing issues with processing payments. They are aware of the issue and are working to rectify the problem. For up to date information on the outage you can go to Status.CardConnect.com

On Wednesday July 24th our offices will be closed from 10AM to 5PM EST for a team building event. Our normal business hours will resume at 5pm Wednesday. Thank you for your understanding.

As part of our continuing effort to improve the functionality of our payroll feature, payroll will be unavailable on Friday, March 15th between 5am - 8am EST. We apologize for any inconvenience this work may cause.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Epson Receipt Printer Setup

These instructions will help you install drivers for Epson receipt printers and configure them to work properly with your DaySmart software.

Install Printer Drivers
Drivers are required for your printer to communicate with Windows and your software.
  1. Unplug the printer from the computer if it is not already.
  2. Click here to download the Epson driver directly from our website.
  3. Run the installer once it finishes downloading. This may take a minute.
  4. Click Next on the InstallShield Wizard welcome screen.
  5. Accept the license agreement terms on the next screen and click Next.
  6. Choose the Standard radio bubble and click Next.
  7. Choose Add on the right.
  8. Select your printer model from the Select Driver pull-down menu. Refer to the label, literature, or packaging for your printer to determine the correct driver to install. If you purchased the printer from DaySmart Software, it will likely be TM-T88III, TM-T88IV, or TM-T88V. If you have a TM-T88IV, be sure to choose Receipt and NOT ReStick.
  9. Make sure the installer chooses Create a USB port automatically. If it does not, change it to that option from the Port Type pull-down menu.
  10. Click Next.
  11. Click Next.
  12. Click Next. The installer will begin installing the driver files. This may take several minutes.
  13. Click Finish once the installation is complete.
If you experience problems using your printer under normal operating conditions or have trouble printing a test receipt after following these instructions, refer to vendor specific support literature or the manufacturer's support resources.

Depending on the web browser that you are using, you may need to make some adjustments to the print settings. For further information, please see the document here.

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