Orchid

We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Notice: Due to in office events on Tuesday, October 17th, we will be closing our phone lines between 5pm and 7pm Eastern Standard time. If you are in need of immediate technical assistance during that time, please leave us a voice mail and a technician will return your call after 7pm Eastern Standard time Tuesday evening. Alternatively, you can email us at support@daysmart.com. We apologize for the inconvenience and thank you for your patience!

System Maintenance is scheduled between Sunday night, September 17th, 9:00 pm EST and Monday morning, September 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Credit Card Setup for Independent Contractors

These instructions will help you set up integrated credit card processing in your software for employees who are independent contractors. Your software allows you to set up multiple merchant accounts. Each independent contractor can have his or her own merchant ID number and the credit card transaction amounts from a ticket for a specific independent contractor can be deposited directly into his or her account. 

Follow the article here for help setting up credit card processing for your single business merchant account.​

Setting Up Independent Contractors From the Mobile App
  1. Once you have setup credit card processing for the business, select More -> Employees
  2. Select the employee who is an independent contractor.
  3. Press Edit in the top right.
  4. Scroll down to Booth Renter and enable it.
  5. Enable Use Individual Credit Card Account.
  6. Enter in the independent contractor's Merchant ID. If the independent contractor does not have a merchant ID already setup, they will need to contact CardConnect at (877) 828-0720 or OpenEdge at (800) 338-6614 and they will be able to assist you with obtaining a merchant ID.
  7. Click the Save button.
  8. Repeat Steps 2-8 for each employee that is an independent contractor.
Setting Up Independent Contractors From the Cloud Website
  1. Once you have setup credit card processing for the business, Select Employees.
  2. Double click on the employee who is an independent contractor.
  3. Select Independent Contractor/Booth Renter tab.
  4. Check the box for This person is an independent contractor.
  5. Enter in the independent contractor's Merchant ID. If the independent contractor does not have a merchant ID already setup, they will need to contact CardConnect at (877) 828-0720 or OpenEdge at (800) 338-6614 and they will be able to assist you with obtaining a merchant ID.
  6. Click the Save Employee button.
  7. Repeat Steps 2-6 for each employee that is an independent contractor.

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