Orchid

Please be advised that we are aware that our Online Booking service may be experiencing issues. This is under investigation and will be resolved shortly

Happy Holidays! Please be advised that our offices will be closed December 24th, 25th, 31st, and January 1st to allow out employees to spend time with their families this holiday season.
Thank you for your understanding.

As part of our continuing effort to improve the functionality of our payroll feature, payroll will be unavailable on Friday, March 15th between 5am - 8am EST. We apologize for any inconvenience this work may cause.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Where do I receive client e-mail responses?

If a client responds to an e-mail, the response does not come directly to your software. There are settings you can configure to decide how you receive those responses.
  1. From the cloud software website, click the More button in the upper right and select Options.
  2. Select More Features on the left.
  3. Select Appt Reminders.
  4. Choose Edit Information.
  5. Enter the address you would like client responses sent to as the Primary E-mail

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