Please be advised that our integrated credit card processing through Card Connect is currently experiencing transaction timeouts and failures. Investigations are underway and a resolution is coming soon. For more immediate updates, visit status.cardconnect.com and subscribe for text and email alerts. We apologize for the inconvenience and thank you for your patience!

Happy Holidays! Please be advised that our offices will be closed December 24th, 25th, 31st, and January 1st to allow out employees to spend time with their families this holiday season.
Thank you for your understanding.

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Client Formula History Overview

These instructions will help you view, edit, and make new entries in a client's formula history.
  1. From the cloud software website, click the Clients icon.
  2. Select a client from the list to modify.
  3. Choose the Formula History tab.
  4. You can enter and save a new note on the left and edit or delete a selected note on the right.
To view a client's formula history from a ticket:
  1. Open an existing ticket for the client.
  2. Click View Info in the lower left of the ticket containing the client’s summary information.
  3. Choose the Formula History tab.
  4. This will display all notes entered previously into the client's file.

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