Orchid

For our customers using CardConnect for credit card processing, CardConnect is currently experiencing issues with processing payments. They are aware of the issue and are working to rectify the problem. For up to date information on the outage you can go to Status.CardConnect.com

On Monday, September 2nd, our offices will be closed for the Labor Day holiday. Our regular business hours will resume on Tuesday, September 3rd at 9 A.M. Eastern Daylight Time.

As part of our continuing effort to improve the functionality of our payroll feature, payroll will be unavailable on Friday, March 15th between 5am - 8am EST. We apologize for any inconvenience this work may cause.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Sending Receipts

These instructions will help you send receipts by e-mail to your clients.
  1. When you close a ticket, you will automatically be prompted to e-mail a receipt to the client.
  2. Enter the client’s e-mail address into the box of the pop-up window that comes up. If the client already has an e-mail on file, it will be filled out automatically for you.
  3. Click the E-mail Receipt button to send the receipt to the address entered and return to the Appointment Book.

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