For our customers using CardConnect for credit card processing, CardConnect is currently experiencing issues with processing payments. They are aware of the issue and are working to rectify the problem. For up to date information on the outage you can go to Status.CardConnect.com

On Monday, September 2nd, our offices will be closed for the Labor Day holiday. Our regular business hours will resume on Tuesday, September 3rd at 9 A.M. Eastern Daylight Time.

As part of our continuing effort to improve the functionality of our payroll feature, payroll will be unavailable on Friday, March 15th between 5am - 8am EST. We apologize for any inconvenience this work may cause.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Setting Up Sales Tax Rates

These instructions will help you apply sales taxes where applicable to products and services you offer.
  1. From the cloud website, click the Options icon.
  2. Select Management on the left.
  3. Click Set Up Tax Rates.
  4. Set the correct region at the top so that your taxes will be calculated correctly.
  5. Click the Set Up button next to a tax item. Enter the Name and Rate. Do this for each of the possible taxes that applies to products and/or services in your region.
  6. When adding a new product or service, check the box next to each tax that will apply to that item. You can also go back and adjust these settings for existing products and services.

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